Clicky

Customer Service

Shipping & Delivery
 

 

Shipping Times:

Standard processing time is 1-2 business days from the day you order until the order is shipped out. If an emailed proof is requested, it will be sent before the end of the next business day. Your approval of the proof must be received before printing will take place. Once approved, the processing time will begin and the order will ship out within 1-2 business days.

Once shipped, your order will arrive within 1-3 business days depending on the shipping method selected. USPS Priority Mail transit time is typically 2-3 days. USPS Priority Mail Express is generally 1 day, unless otherwise stated as 2. Once an order is shipped, it usually arrives within the time frame quoted. If you would like to use a different shipping carrier, please let us know. We are happy to accommodate as best as we can.

*Please note: During the holiday season; deliveries may take additional time due to the increased packages the USPS, UPS, and FedEx handle during this time. We cannot be responsible for delays with deliveries, but are always willing to help in any way we can. Please keep this in mind and allow yourself time when ordering in the event that there is a delivery delay.

Delays:

*In the nature of our business, we absolutely understand the urgency in receiving your invitation order in a timely manner. However; there are extremely rare occasions that we may experience delays in production and/or shipping due to circumstances beyond our control. These circumstances include, but are not limited to, Acts of God such as inclement weather (snow, ice, flooding, tornadoes, etc.)  that may hinder our staff to safely arrive to work to process orders and/or delays with the shipping carrier once it leaves our facility. In the event such circumstances arise, we are always willing to help in any way possible within reason; and in return, we appreciate our customers' understanding and patience.